If you are responsible for managing the performance of a group of people at a more senior level in a legal practice environment, this course will equip you with the tools, knowledge and attitudes to help the team to excel and to achieve high performance. An essential element of this module is coaching. Coaching is effective in supporting the empowerment, engagement and accountability of team members.

The course will be delivered in an interactive and participatory manner which will include group work, feedback, exercises, as well as dealing with any specific issues of concern raised by participants.

This module is aimed at newly promoted partners.

Some key topics that are explored during this session include: 

Coaching the Team

The role of coaching is now key element for managers in improving performance and retaining talented people.

• Case study – ‘It wouldn’t happen on my team’
• Examine the core principles of influencing and increase the awareness of the behaviours and skills needed to influence effectively
• Define the 6 steps in delegation and evaluate their current delegation process. Identify areas for improvement and understand the benefits of effective delegation.
• Carry out a SWOT analysis of the team which will help them to identify learning and development requirements. This will feed into their succession plan for their best people
• Develop a Personal Learning and Development Plan for everyone on the team by using the 5-step approach. Identify the key benefits of these plans for both the manager and the team
• Understand why coaching has become a key tool for managers in the workplace and how it helps to develop and retain talented people while focusing on achieving business targets. See coaching as part of the role of a results focused manager.

Managing Change – 5 Step Approach

Arguably the greatest obstacle to successfully and smoothly implementing any change is your people. Introducing a work-related change, whether large or small, is achieved with the cooperation and support of management and staff. Use this 5-step approach to help you manage the change:

• Awareness – clear understanding of your current position and the need to change
• Leading – outline the benefits of change for individual/team
• Preparation – understanding the change and how it impacts people
• Action – initial adoption of the change, achieving quick wins, confirmation that new behaviour/activity works better old ones
• Maintenance – anchoring the new change, consolidation of the improvement made and integration into new work practice and norms.

1 hour online video / 2 hour workshop